Lightinge Limited Warranty Terms and Conditions

WARRANTY COVERAGE SCOPE:

This Limited Warranty outlines the terms and conditions under which Lightinge provides warranty coverage for its lighting products. The warranty is valid only for products purchased from Lightinge.com or through authorized channels, and must be accompanied by valid proof of purchase.

2-YEAR WARRANTY DURATION:

The warranty coverage extends to defects in materials and workmanship that occur during normal residential use of the product. Lightinge products are designed and manufactured to meet stringent quality standards, and this warranty serves as the company's commitment to product reliability. The standard warranty period commences on the date of original purchase and continues for a duration of 2 years.

ELIGIBILITY AND TRANSFERABILITY:

Warranty claims are limited to the original purchaser of the product. However, there are situations where the warranty rights may be transferred from the builder or contractor to the end user.
For example, if the lighting product was purchased by a builder, contractor, or developer for installation in a newly constructed dwelling, the warranty may be transferred to the first homeowner, provided the property is their primary or secondary residence. The transfer requires proper documentation and verification of the property ownership.

REMEDIES AND COMPENSATION:

WARRANTY EXCLUSIONS AND LIMITATIONS:

It should be noted that while Lightinge makes reasonable efforts to match finishes and appearances when providing replacements, exact matching cannot be guaranteed due to natural variations in materials and the inherent characteristics of the aging process.

NON-COVERED CONDITIONS:

The warranty explicitly excludes coverage for certain conditions and circumstances. These exclusions encompass issues arising from improper installation, failure to follow provided instructions, or use of incompatible components. Environmental factors such as coastal conditions, outdoor exposure, or high-wind environments may affect product performance and are not covered under this warranty. Additionally, the natural characteristics of materials, including but not limited to variations in wood grain, stone veining, and glass texture, as well as the expected development of patina on living finishes, fall outside the scope of warranty coverage.